American

Opinion: Airlines Must Compete with Better Customer Service

American Airlines’ stock has reached a 52 week low, highlighting a lack of investor confidence in how the airline is operating. This has been reiterated in the aviation blogosphere where many travelers have continued expressing their dissatisfaction, particularly surrounding American’s challenges with providing consistently good service. In the midst of many passengers’ dissatisfaction with the airline, […]

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American Airlines Changes Rebooking Policy

American Airlines has begun instructing their agents to follow a new policy when rebooking disrupted passengers. Their new policy will affect mostly passengers booked in economy class. The new policy is to not book disrupted passengers on flights on competing airlines, according to the Chicago Tribune. This could leave passengers in an indefinite wait for […]

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Clock Ticking for OneJet After Missing Service Resumption Date

Almost a week after it was supposed to resume scheduled services, charter airline OneJet seems to be no closer to returning to the skies over the U.S. According to the company’s website, flights were due to restart on Oct 1 upon the acquisition of a ‘full’ 135 operating certificate, part of the Federal Aviation Administration […]

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A New Direction for Inflight Technology?

In the early 2000s, Boeing announced its Connexion program, then a five-year-old research and development project created with the goal of bringing wireless connectivity to the sky. Lufthansa was announced as the launch customer for the new service in 2001, but the program never materialized as Boeing cited a lack of customer interest as its […]

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American and Delta Raise Checked Baggage Fees

American Airlines has decided to increase the fee for the first checked bag from $25 to $30, effective for all tickets purchased September 21 and beyond. The second bag fee will raise from $5 to $40, following a trend that all major carriers, with the exception of Southwest, have recently adopted, in an effort to […]

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U.S. Airlines Wrapping Up Strong Summer with Successful Labor Day

Though fall in the northern hemisphere doesn’t technically begin until Sept. 22, U.S. airlines marked the true end of their summer on Monday with the busiest Labor Day weekend in history, capping off a strong summer with a late-season surge in not only load factors, but also stock prices. A record 16.5 million people were […]

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American Adds Europe Flights, Reduces Asia Routes

Dallas/Fort Worth-based American Airlines has made a large route announcement involving added European service and modified Asia service. For Europe, American will add routes from their Charlotte, Dallas – Fort Worth, Chicago’s O’Hare, Philadelphia, and Phoenix hubs. While adding more European routes, the carrier is also reducing its Asian service from Chicago O’Hare. The new […]

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Disappearing into the Desert: American Sends 8 Super 80s to Roswell

As part of its efforts to fully retire its fleet of McDonnell Douglas MD-80s by 2019, American Airlines has sent 8 of its Super 80s, as the airline refers to them, to Roswell International Air Center today where they will be stored indefinitely. The aircraft all flew from Dallas, where the remainder of the MD-80 […]

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Las Vegas is Getting Nonstop Flights to Tokyo…But Only for 11 Days

Last week, American Airlines announced plans for a new complement to its Asian route network, a flight from Las Vegas’s McCarran International Airport and Tokyo’s Narita Airport. This route, however, is not like the airline’s others in that it will come with a prescribed end date just 10 days after the first flight takes off. […]

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Recap: U.S. Airlines Report Second Quarter Earnings Amid Rising Fuel Prices

Over the past few weeks, airlines in the U.S. have been releases their second quarter 2018 earnings. These releases were of particular interest to curious investors looking to see how airlines would handle increasing fuel costs. The major carriers all announced various plans to alleviate the tension of rising fuel costs; earnings forecasts were changed, […]

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