Delta

Delta Experiences Troubles with Free WiFi

Just about six months ago, I posited that it was not yet time for free inflight WiFi. It came after Air New Zealand announced all properly-equipped planes would have offer the service effective immediately and Atlanta-based Delta Air Lines had long been talking up its plans to offer free connectivity in the skies. Now, it […]

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Delta Debuts New A330-900neo Early on Seattle to Shanghai Route

Delta Air Lines became the first North American airline to induct the Airbus A330-900neo into revenue service as the first of 35 aircraft began operations for the Atlanta-based airline this week. The inaugural flight, DL589, was operated from Seattle to Shanghai, the first of three destinations from Seattle that will see the aircraft including Seoul […]

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It Matters: Delta’s Commitment to Economy Puts Them Above the Pack

On Sunday, a fellow AirlineGeeks writer published his take on Delta’s economy class improvements. While I won’t rehash in great detail the specifics of the news, his argument was pretty simple: “it doesn’t matter.” I would argue that it does. No matter how you slice it, the majority of an airline’s passengers will always be […]

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Delta’s Odd Bet on Improving Economy Class

Delta Air Lines this past week announced an interesting passenger enhancement. It’s interesting and albeit surprising for two reasons. First, it’s an actual passenger enhancement, not a devaluation of a frequent flyer program or gutting of some other nice thing. Passengers will genuinely be having a better experience. Second, it impacts economy passengers. Enhanced Service […]

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Airlines Report Nausea-Inducing Cabin Fumes on Airbus’ A330neo

While Boeing has been under fire for continued problems arising with its next-generation 737 MAX aircraft, the next-generation offerings of its main rival Airbus have been largely free of issue, until now. Operators of the Airbus A330-900neo recently have been reporting toxic fume leakages in the aircraft’s cabin, potentially coming from the engines, sources tell […]

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Delta Set to Expand A220 Route Network

Since its introduction, Delta’s Airbus A220-100 fleet has been delivering consistent results, and the number of routes the former Bombardier aircraft is serving is growing rapidly. The carrier is set to expand the A220 operation to reach 74 daily flights to and from 10 airports, including Boston, Dallas-Fort Worth, Detroit, Newark, Houston, LaGuardia, Minneapolis, Seattle, […]

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Delta Strives to Improve Customer Experience with New Amenity Kits

As part of a multi-billion dollar investment in the customer experience, Delta Air Lines recently debuted a new line up of in-flight amenity kits. The refreshed kits have been created for long-haul customers in all cabins and will even be offered to passengers on certain domestic transcontinental flights. When customers board a Delta aircraft, they […]

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Virgin Atlantic to Take On Opportunities Left By Jet Airways, Adds Heathrow to Mumbai Service

Virgin Atlantic announced it will be restarting flights between London and Mumbai as of October 27. The new flight announcement follows the recent demise of Jet Airways’ operations, which used to codeshare with Virgin Atlantic on the route, allowing passengers to access Virgin Atlantic’s North American route network. “2019 marks a significant period of growth […]

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