Delta

Delta Adding Fourth Link to Los Angeles from Atlanta with New Burbank Flight

Delta announced plans to launch twice-daily service from Hartsfield-Jackson Atlanta International Airport to Hollywood Burbank Airport in Los Angeles next summer. The Atlanta-based carrier has said the new route will better connect Atlanta’s film industry with Hollywood as Burbank is located more conveniently to major film production studios such as ABC, Walt Disney Studios, Warner […]

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Delta and easyJet Submit Bids for Alitalia Alongside Italian Rail Company

The administrators of bankrupt Italian airline Alitalia are considering bids from three interested parties it was revealed this week. As previously reported, the future of the carrier has been subject to continued speculation since a general election in the country earlier this year resulted in a coalition government with a predominant nationalist party with a […]

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Opinion: Airlines Must Compete with Better Customer Service

American Airlines’ stock has reached a 52 week low, highlighting a lack of investor confidence in how the airline is operating. This has been reiterated in the aviation blogosphere where many travelers have continued expressing their dissatisfaction, particularly surrounding American’s challenges with providing consistently good service. In the midst of many passengers’ dissatisfaction with the airline, […]

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American Airlines Changes Rebooking Policy

American Airlines has begun instructing their agents to follow a new policy when rebooking disrupted passengers. Their new policy will affect mostly passengers booked in economy class. The new policy is to not book disrupted passengers on flights on competing airlines, according to the Chicago Tribune. This could leave passengers in an indefinite wait for […]

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A New Direction for Inflight Technology?

In the early 2000s, Boeing announced its Connexion program, then a five-year-old research and development project created with the goal of bringing wireless connectivity to the sky. Lufthansa was announced as the launch customer for the new service in 2001, but the program never materialized as Boeing cited a lack of customer interest as its […]

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American and Delta Raise Checked Baggage Fees

American Airlines has decided to increase the fee for the first checked bag from $25 to $30, effective for all tickets purchased September 21 and beyond. The second bag fee will raise from $5 to $40, following a trend that all major carriers, with the exception of Southwest, have recently adopted, in an effort to […]

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First Look: Delta Shows Off First Airbus A220

Delta is pulling the sheet off of its newest jet. The Airbus A220, formerly known as the Bombardier C Series, is making its initial U.S. debut with the Atlanta-based carrier. The airline introduced its first A220 after it came out of the paint shop near Bombardier’s plant in Mirabel, Quebec. The aircraft was painted in […]

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