jetBlue

Opinion: When the Customer is Wrong

Two days ago, someone sent me a video of a woman screaming at a JetBlue gate agent at Fort Lauderdale-Hollywood International Airport. Although I’m a journalist, I’m also a former airline agent and have been a victim of angry passengers many times to a point of losing sleep and feeling frustrated with my job. I […]

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Hawaiian and JetBlue Expand Partnership

Hawaiian Airlines and JetBlue Airways have announced an expansion to their existing codeshare partnership. The expansion will open up flights on Hawaiian to numerous destinations on the eastern U.S. The expanded options take advantage of Hawaiian’s new flight between Honolulu and Boston Logan, starting in early April. When started, the transcontinental flight will become the […]

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Long Beach Airport Increases Slot Utilization

Airlines at Long Beach Airport will soon have to increase their utilization of slots. According to the local Press-Telegram, the Long Beach city council voted last night to increase the required utilization rate of slots for airlines operating into the airport. Previously, airlines were required to have a 57 percent utilization rate over any 180 […]

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JetBlue Expands Service to Nantucket from New York Metro Area

JetBlue Airways announced a major route expansion from New York, though not at its main hub at JFK Airport. The New York-based airline will be expanding service to Nantucket Island off the coast of Cape Cod from New York’s LaGuardia Airport and Westchester County Airport. Both routes will be operated as summer seasonal routes beginning […]

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JetBlue Unveils Brooklyn Nets Special Livery

JetBlue Airways unveiled its latest special livery Thursday on one of its Airbus A320 aircraft, this time to commemorate its partnership with the Brooklyn Nets basketball team, of which JetBlue is the official domestic airline.  The black and white A320, named “BK Blue,” was debuted at the airline’s primary maintenance hangar at New York’s JFK […]

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JetBlue Utilizes Augmented Reality to Promote New Route

JetBlue Airways is the latest airline to utilize augmented reality in its marketing campaigns, using the technology to promote its new service between New York and Ontario, Calif. Over the weekend, the airline set up shop in Victoria Gardens, an outdoor shopping mall just miles from Ontario International Airport in Rancho Cucamonga, to get a […]

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