United

Opinion: Airlines Must Compete with Better Customer Service

American Airlines’ stock has reached a 52 week low, highlighting a lack of investor confidence in how the airline is operating. This has been reiterated in the aviation blogosphere where many travelers have continued expressing their dissatisfaction, particularly surrounding American’s challenges with providing consistently good service. In the midst of many passengers’ dissatisfaction with the airline, […]

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American Airlines Changes Rebooking Policy

American Airlines has begun instructing their agents to follow a new policy when rebooking disrupted passengers. Their new policy will affect mostly passengers booked in economy class. The new policy is to not book disrupted passengers on flights on competing airlines, according to the Chicago Tribune. This could leave passengers in an indefinite wait for […]

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United to Initially Fly 787-10 Dreamliner on Transcon Routes

This year has already been a busy one for United Airlines, which debuted the first 737 MAX 9 in the U.S. in early June from its Houston Intercontinental hub. The Chicago-based airline will also be the first carrier in North America to take delivery of Boeing’s stretched Dreamliner, the 787-10, in mid-October. Pilots for the […]

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United to Begin Flying Boeing 787-10s to Europe from Newark

United announced that it will begin flying Boeing 787s from its Newark base next year. The airline previously used this model from its bases in Houston, Los Angeles, San Francisco and Washington Dulles to several destinations across the globe. Flightglobal reported United’s announcement stated that the airline will be operating six European routes from Newark […]

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United Unveils New Boarding Process

Airlines have long struggled to come up with an efficient way to board an aircraft and the boarding process can be the source of many passenger complaints as crowds of passengers clog the boarding lanes. While the process has the end goal of getting people on the plane, each airline has their own style. United […]

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United Express to Start Daily Service to Redding from LAX Hub

Travelers now have a new option for reaching Redding and Shasta County in Northern California from Los Angeles as United Airlines, operating under the United Express brand, has announced that it will begin flying between Redding Municipal Airport and Los Angeles International Airport. Starting March 8, 2019, United will begin flying its 50-seat Bombardier CRJ-200 […]

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United Share Price Hits Record High

United Airlines reported a record share price on Friday with the value of its stock breaking the $90 mark for the first time. The value of the company has risen an incredible 33 percent this year, a greater increase than Delta, up 3.5 percent, and American Airlines which has seen its value drop by 23 […]

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Etihad, United 787-10s Make First Appearances as Boeing Moves Dreamliners from Charleston Plant to Everett

Hurricane Florence is quickly approaching the U.S. East Coast, with initial landfall expected to be made on Thursday along the coast of North and South Carolina. Millions of people are preparing their homes and businesses for the looming storm and Boeing is no exception. The aircraft manufacturer’s Charleston plant is home to over 6,000 employees […]

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United Follows JetBlue’s Lead with Latest Change

United Airlines, this week, has joined Jetblue Airways in raising their fees for checked bags. Both airlines will now charge customers $30 for the first checked bag. Second checked bags, on United, will cost $40 within the US, Puerto Rico, Virgin Islands, Caribbean and Central America and on United flights to Canada, the second checked […]

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U.S. Airlines Wrapping Up Strong Summer with Successful Labor Day

Though fall in the northern hemisphere doesn’t technically begin until Sept. 22, U.S. airlines marked the true end of their summer on Monday with the busiest Labor Day weekend in history, capping off a strong summer with a late-season surge in not only load factors, but also stock prices. A record 16.5 million people were […]

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