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The Next Chapter in the “Guide” Animal Saga

Early last year, I wrote an article on the problem airlines have had responding to passengers bringing animals into the cabin under the guise that they are there for emotional support. In the article, I posed the question, "[W]ith so…

Delta’s Refurbished 777 is a Win For Passengers

Earlier this month, Delta unveiled its first refurbished Boeing 777-200 featuring the carrier’s new business and premium economy classes. The airline operates a fleet of 18 Boeing 777-200s, with ten Long Range (LR) variants and eight Extended Range (ER) variants.…

Opinion: Airlines are Failing to Properly Utilize Big Data

Earlier this week, the Wall Street Journal published an article detailing how airlines are using big data to improve onboard experiences. The article discussed various strategies airlines such as United Airlines are using to leverage passenger data that ultimately help…

WestJet Encore Celebrates its Five-Year Anniversary

WestJet Encore, the regional arm of Canadian low-cost airline WestJet, is celebrating its five-year anniversary. The airline started in 2013 with two Bombardier Q400 turboprop aircraft. Since it’s inception, the airline has been serving Canada’s regional markets and providing low-cost airfare…

Unlikely Allies Join Forces to Demand Action on European ATC…

The bosses of two of Europe's most prominent airline operators have united in their intent to submit a complaint to the European Commission in Brussels over air traffic control (ATC) strikes, which they claim are in danger of getting out…